Complaint portal

Access GDPR help for everyone

Complaint portal

UK & Europe

As the May GDPR deadline looms, Access Group swoop in with its new compliance portal to help recruitment businesses get up to speed and ready for the updated regulations.

With the upcoming changes to data protection, recruitment agencies are having to redefine and restructure their processes to ensure they remain complaint. Amongst the noise and numerous articles offering helpful tips for managing this latest challenge, recruitment software company, Access Group, has built an online portal that offers a tangible service to recruitment agencies.

Continuing the commitment to product development in the staffing sector, Access’s new compliance offering has been designed to take the headache out of compliance that’s integrated into their work day. With new rules, uncertain guidelines and room for interpretations, it’s understandable that the recruitment sector, one of the biggest traders of personal information, is struggling to define and implement the changes. Combined with the threat of hefty fines hanging over companies who don’t comply or make mistakes, Access Group aims to take away the stresses and confusion of GDPR.

With online access and a quick and easy set up that is ready to use in a matter of hours, recruitment agencies will have a tool that will help them store candidate consent to support their GDPR compliance, while also fast-tracking the process to improve hiring cycles. In addition, it offers a service that is easy to use for candidates to self-service review and amend their details at any time, including opting in and out of consent.

Discussing the latest piece of technology, Access Divisional Director, Andrew Forster, stated that the company is “incredibly excited to provide the market with an offering that will genuinely alleviate a major pain point for recruitment agencies right now, allowing them to grow whilst being compliant.” With candidate consent history stored, it’s safe to say this will avoid any mistakes and eliminate human error, allowing recruiters to spend less time chasing up on compliance and more time doing what they do best.



The new portal has been designed with ease of use in mind so candidates can log in and choose how and why they want to be contacted, while also offering double opt-in via email confirmation so that protection is not missed or miscommunicated. With extra additions like the ability to add personal branding and messaging in URLs, the entire portal is functional and bespoke to recruitment agencies, while integrating into the company’s flagship CRM, Access RDB.

Agencies who are not currently customers with Access Group still have the ability to use the portal as a stand-alone product, ensuring once more that this software company are intent on being the leading provider to the recruitment market, whether that’s best in class customer service, intuitive technology, and even legal regulations and compliance, Access Group are determined to continually add value.



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