Rise in Voluntary Staff Turnover

Hays data shows significant increase in staff leaving.

Rise in Voluntary Staff Turnover

Australia & New Zealand

Voluntary staff turnover in Australia has risen in 32 per cent of organisations according to figures from Hays. The data is based on findings in the 2017 Hays Salary Guide which found just 15 per cent of the 2,950 organisations surveyed – representing 3,021,984 employees – reported decreased staff turnover during the past 12 months. The remaining 53 per cent said turnover had stayed the same.

“The increase in the number of people willing to resign in favour of another role elsewhere certainly shows the job market is able to deliver career-advancing opportunities,” says Nick Deligiannis, managing director of Hays in Australia & New Zealand. “Job seekers are aware that employers are adding to their permanent headcount now and are using temporary or contract resources to support their team. As a result, they know that demand is rising for highly-skilled professionals.”


Findings from the Hays Salary Guide show that business activity increased for 70 per cent of employers in the past 12 months, while three-quarters (75 per cent) expect it to increase in the next 12 months. Staff levels are set to rise too, with 45 per cent of employers expecting to increase permanent staff levels, far exceeding the 11 per cent who say they’ll decrease. Despite this, 65 per cent of employers will give their staff a sub-three per cent pay rise in their next review, while 11 per cent will not increase salaries at all.

“With sedate salary increases on offer for many skilled professionals, loyalty is being tested and turnover is rising as employees leave for a role offering better career advancement, salary, benefits or work/life balance,” Nick said.

When thinking about their career in the year ahead, 60 per cent said being able to work flexibly was most important, while 60 per cent also said a pay rise is important. 54 per cent want more challenging or exciting work, 53 per cent want support from their boss and 47 per cent want to learn additional digital skills.

“Clearly career progression, ongoing learning & development – particularly in digital skills – and challenging or exciting work are key to successful staff retention in the year ahead,” says Nick. “While not every workplace or role suits flexible working, for those that do it’s also an important retention tool.”



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