New Zealand's Temps

Hays finds growth in temp workers.

New Zealand's Temps

Australia & New Zealand

Hays have found that over one-fifth (21 per cent) of New Zealand’s employers say they now employ temporary or contract staff on a regular ongoing basis. A further 46 per cent employ them for special projects or workloads. In the next 12 months 20 per cent expect to increase their use of temporary and contract staff. This exceeds the eight per cent who anticipate decreasing in this area.

“We’re seeing temporary and contract employees become the ‘new normal’ across New Zealand workplaces,” says Jason Walker, managing director of Hays in New Zealand. “These highly-skilled professionals work alongside permanent employees as needed, creating a blended workforce that can flex in response to project work or the need for unique expertise.”

But according to Jason, there’s another factor contributing to the increase: non-routine jobs. “If we look at the skills in demand, it is professionals who can undertake non-routine work who are seeing the highest job growth,” he said. “This is likely to continue, with automation and artificial intelligence already beginning to take over manual and repetitive tasks – just think of automated self-service checkouts in retail stores or assembly lines in manufacturing plants.

“Yes robots and AI are expected to also be used as another tool to help us do our job better, but with automation taking over routine tasks it is knowledge workers who are more likely to be needed in future.


“By their very nature temporary and contract employees possess a high level of relevant knowledge. They are experts in their field and come into a workplace to add value immediately. It’s no wonder then that we’re seeing an increase in the use of temporary and contract staff,” he said.

According to Dr Stephanie Pride, writing for Canterbury Employers’ Chamber of Commerce, the automation of routine manual work is already occurring in New Zealand. She notes that clerical jobs have already dropped by 15 per cent in the last six years due to automation. With robots being added to workplaces across the country, from dispensary bots’ in pharmacies that count pills to sew-bots that cut and stitch clothes and writer bots that put together financial quarterly earnings reports, she paints a picture that supports the growing need for non-routine skills.



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