At the end of its financial year, Access Group, has announced it now has over 40 per cent of the UK’s top 500 recruitment agencies and 75 per cent of the top 20 as customers.
The company has forecast a continuation of its market share growth within the staffing industry. With a promise to help the recruitment sector and an impressive customer list now boasting the likes of Adecco, Randstad, Morgan Hunt, McGinley, Staffline and Impellam.
The company’s portfolio has significantly expanded from its original flagship CRM product, Access RDB, with this year’s acquisition of Safe Computing. With the integration of Safe’s proven Pay and Bill software, Tempest, the company now offers recruiters the chance to manage their entire recruitment process from one platform. This means one single point of data entry that flows from the front-end CRM right through to finance and payroll – freeing up the recruiters time from dealing with systems, IT and manual processes to focus on what they do best.
The Safe acquisition, which was considered by Chris Bayne, CEO of Access Group as a “game-changer” for the company, also brought Safe screening, a clever online pre-employment candidate checking product. With around 85 per cent of checks automated by Safe screening it is ideal for those in the fast moving temp world who need to undertake a high volume of background checks quickly, whether ID, DBS, Right to Work, credit or full reference and education checks.
At Access there has also been a considerable drive to ensure customers are getting the most from their software investment. To support this, a dedicated customer success programme kicked off earlier in 2017 with a team of new customer success managers focused to do just this. Paul Vogel, managing director of Safe Computing also highlights the importance of this customer first approach, noting that “it’s critical that we continue investment in new systems and new process to support the products that our customers use as well as those that the market needs.”
In a final statement from Andrew Forster, director of the Access recruitment division, he announced that this year will also see the introduction of the Access recruitment GDPR portal that will make it easier for recruiters to comply with the latest government regulations, as well as providing customers with access to use its products in more convenient ways. Andrew comments “we’re now able to deliver more value to our customers and provide the most complete portfolio of business applications for the UK staffing industry. We’re delighted that many of our clients are now using the full suite of recruitment products we offer and seeing benefits across their complete agency.”
The company has further plans to integrate a host of additional products that enable agencies greater abilities to source, screen and bill clients, as well as staying complaint. With this on the cards, it’s clear that going into the next financial year they’ll be staying true to their initial purpose.