Louise Skelding has joined VMS and back office supplier Engage as head of customer success. Louise is a recruitment software industry professional who brings with her many years of customer success and account management experience from management roles at Bullhorn and two leading specialist recruitment companies; Huntress and Office Angels. Her specialties include the Recruitment Process, Driving Product Usage, Minimising Churn, Business Analysis, Training, Database Configuration, Post Implementation Support and Team Management.
Drey Francis, Commercial Director at Engage welcomed the new hire: "As Engage continues to grow as a business, so too will our team of experts in account management and customer services. In this new role Louise will be ensuring that clients enjoy long term value from their investment in Engage VMS, back office or outsourced payroll systems. We’re all looking forward to working with her.”